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Terms of Service
Effective Date: September 17, 2026
These Terms of Service govern your use of the Turner Cooling & Heating website and your interactions with Turner Cooling & Heating regarding our products and services.
By using our website, submitting a service request, requesting an estimate, scheduling service, or communicating with us, you agree to these Terms of Service.
1. Business Information
Turner Cooling & Heating
1960 Lilypad Dr
Byron Center, MI 49315
United States
Phone: 616-336-9744
Email: turner-steven@sbcglobal.net
If the legally registered business name differs from the business name shown above, the legally registered business name should be used consistently in the final published version of these Terms and on the information submitted to Jobber.
2. Website Use
You may use this website for lawful purposes and to learn about Turner Cooling & Heating, contact us, request information, request an estimate, or inquire about our services.
You agree not to use the website to:
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Violate any applicable law or regulation
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Submit false or misleading information
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Attempt to interfere with website functionality or security
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Gain unauthorized access to systems or information
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Use the website for fraudulent or abusive purposes
3. Services and Estimates
Turner Cooling & Heating provides heating, cooling, HVAC, repair, maintenance, installation, and related services.
Information displayed on the website is provided for general informational purposes. Specific services, availability, pricing, equipment, scheduling, and other details may vary based on the customer's needs and circumstances.
An estimate or quote provided by Turner Cooling & Heating may be subject to the terms, scope, pricing, expiration date, and other conditions stated in that estimate.
4. Scheduling and Appointments
When you request an appointment or service, the information you provide should be accurate and complete.
Appointment availability may vary. Turner Cooling & Heating may contact you to confirm, reschedule, or provide additional information regarding an appointment.
5. Customer Communications
By providing your contact information, you authorize Turner Cooling & Heating to contact you regarding your service requests, appointments, estimates, scheduling, customer support, invoices, service updates, and other communications related to services you request.
Communications may be provided by phone, email, or text message where applicable.
6. SMS / Text Messaging Terms
Messaging Program: Turner Cooling & Heating SMS Communications
Turner Cooling & Heating may use text messages to communicate with customers regarding service requests, appointments, scheduling, appointment reminders, service updates, estimates, invoices, customer support, and other information related to services requested by the customer.
Message frequency varies based on your service needs, appointments, requests, and interactions with Turner Cooling & Heating. Message and data rates may apply.
By providing your phone number and opting in to receive text messages, you agree to receive text messages from Turner Cooling & Heating for the purposes described above.
You can opt out of text messages at any time by replying STOP to a message.
For assistance, reply HELP to a text message or contact Turner Cooling & Heating using the information below.
Consent to receive text messages is not a condition of purchasing goods or services.
We do not sell or share your mobile phone number or SMS opt-in information with third parties for their own independent marketing purposes.
7. SMS Consent
When you provide your phone number through an online form and select the applicable SMS consent option, you are confirming that you agree to receive text messages from Turner Cooling & Heating for the purposes described in these Terms.
You may withdraw your SMS consent at any time by replying STOP.
Message frequency varies. Message and data rates may apply.
8. Customer Responsibilities
Customers are responsible for providing accurate contact and service information.
You should notify Turner Cooling & Heating if your phone number, email address, service address, or other relevant information changes.
9. Third-Party Services
Turner Cooling & Heating may use third-party technology and service providers to support scheduling, customer communications, payments, website functions, and business operations.
These providers may have their own terms and privacy policies governing their services.
Customer communications may be facilitated through Jobber or other third-party service providers used by Turner Cooling & Heating.
10. Website Content
Turner Cooling & Heating makes reasonable efforts to provide accurate information on this website. However, website content may change from time to time and may not always reflect current service availability, pricing, equipment availability, or other service-specific details.
The website is provided for general informational purposes and does not replace a specific estimate, service agreement, invoice, or other written agreement between Turner Cooling & Heating and a customer.
11. Intellectual Property
Unless otherwise indicated, content on this website, including text, graphics, logos, images, designs, and other materials, is owned by or used with permission by Turner Cooling & Heating.
You may not reproduce, modify, distribute, publish, or commercially use website content without appropriate authorization.
12. Third-Party Links
This website may contain links to third-party websites or services.
Turner Cooling & Heating does not control or necessarily endorse third-party websites and is not responsible for their content, availability, privacy practices, or terms.
13. Limitation of Website Use
Turner Cooling & Heating is not responsible for interruptions, errors, technical problems, or temporary unavailability of the website that may result from circumstances beyond our reasonable control.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
14. Changes to These Terms
Turner Cooling & Heating may update these Terms of Service from time to time.
Updated Terms will be posted on this page with a revised effective date. Your continued use of the website or services after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
15. Contact Information
For questions regarding these Terms of Service, customer communications, or SMS messaging, contact:
Turner Cooling & Heating
1960 Lilypad Dr
Byron Center, MI 49315
United States
Phone: 616-336-9744
Email: turner-steven@sbcglobal.net
16. Privacy Policy
For information about how Turner Cooling & Heating collects, uses, and protects personal information, please review our Privacy Policy.